2012 ITIL Exam Statistics

APM Group has released their ITIL exam statistics for the whole year 2012. I have compiled their statistics and present them with a little more context. 1

ITIL Foundation

  • Over 263,000 exams were administered in 2012, up 5% from 2011. Over 236,000 certificates were issued. 
  • This number finally exceeded the previous annual high which occurred in 2008 at 255,000. Annual exam registrations have climbed steadily since the global financial meltdown.
  • Overall pass rate was 90% in 2012, up steadily from 85% in 2010.
  • We have witnessed a shift in geographic distribution of Foundation certificates. North America’s representation in the global certificate pool dropped steadily from 25% in 2010 to 21.4% in 2012, while Asia’s has risen steadily from 29% to 32.7%.
  • Using unverified but credible data from another source that dates back to 1994, I estimate just under 1.5 million ITIL Foundation certificates have been issued total worldwide.

ITIL Intermediate

  • Over 3,700 ITIL Experts were minted in 2012. No V2 or V3 Bridge certifications were issued. 
  • Just under 54,000 ITIL V3 Intermediate exams were administered in 2012, up 21% from 2011. Over 42,000 Intermediate certificates were awarded (including MALC, which qualifies one for ITIL Expert).
  • The pass rates averaged 79% for the Lifecycle exams, and 78% for the Capability exams. Individual exam pass rates ranged from 75% (SO, ST) to 83% (SS).
  • Pass rate for the MALC (alt. MATL) was 66% in 2012, up steadily from 58% in 2010.
  • Of the distribution of Intermediate certificates, the global shift was even more striking than seen in Foundation. North America’s representation of certificates declined from 32% in 2010 to 20% in 2012, while Asia’s rose from 12% to 24%.
  • Europe’s representation of Intermediate certificates held steady at 47%.
  • Although interest in the ITIL Expert certification via MALC continues to climb, it will not exceed on an annual basis the 5,000 ITIL V3 Experts minted in 2011 via the Managers Bridge exam until 2014 at the earliest, based on historical trends.

Click on a graph to expand

2012ITILFound1 2012ITILFound2 2012ITILFound3 2012ITILFound4 2012ITILAdv1 2012ITILAdv2 2012ITILAdv3 2012ITILAdv4 2012ITILRegion1 2012ITILRegion2 2012ITILRegion3 2012ITILRegion4

1 Unless otherwise indicated, numbers are rounded to the thousands.