GitOps: A Path to More Self-service IT – ACM Queue

Some technological trends are consistent over time: Dematerialization: hardware that accomplishes the same functionality becomes smaller and lighter. Virtualization: hardware stacks are collapsed into software ones. Virtualization enables the configuration and implementation of such stacks in code. Infrastructure as Code (IaC): The corollary of the previous item. Automation: frequently performed tasks are automated to reduce […]

Do boring speakers really talk for longer?

This headline violates Betteridge’s Law of Headlines — Yes, boring speakers do drone on longer than interesting ones. Although brief, the article contains some good pointers to keep in mind for my upcoming presentation on Managing IT in 2019. “Dull talks at conferences can feel interminable.” — Read on www.nature.com/articles/d41586-018-06817-z

Let’s Stop Playing “Service Provider” and “Customer” – Tedder Consulting

Doug Tedder has accurately captured the general trend away from managing IT as distinct services published through a service catalog, captured from users as service requests, that deliver value to customers. These may still be useful as conceptual models, but relatively few organizations publish a service catalog in such a literal manner. What happens to […]

In a Bid to Compete, Apple Grows Fleet of Self-Driving Cars

Apple has a lot of work to do if it wants to compete with other companies in the self-driving car industry. Tesla already sells vehicles with semi autonomous systems, while automakers like General Motors are already giving rides in their self-driving cars. Meanwhile, Google and Waymo are testing their autonomous Chrysler Pacifica Minivan in San […]

Artificial intelligence: The time to act is now | McKinsey & Company

Within AI, deep learning (DL) represents the area of greatest untapped potential. (For more information on AI categories, see sidebar, “The evolution of AI”). This technology relies on complex neural networks that process information using various architectures, comprised of layers and nodes, that approximate the functions of neurons in a brain. Each set of nodes […]