Validating Configuration Management Uses

Two weeks ago I discussed how the value of Configuration Management activities are derived from the improvements made to other processes. I want to suggest another way that this can happen, borrowing concepts that recently starting to surface in Project Management communities. That concept is called PRUB and was introduced last year by a professor […]

IT Asset Management

Introduction Last week I discussed how organizations with low maturity in the processes that Configuration Management supports will not realize any value from Configuration Management activities. Financial Management of IT Services Availability Management IT Service Continuity Management Change Management Release and Deployment Management Incident Management Problem Management There is an exception to this observation: IT […]

The Value of Configuration Management

Understanding Value For the purpose of understanding the value of Configuration Management, we have to trace how value is added to transactions. The value transaction is important to the supplier because that is where value to the customer is measured. (Presumably the customers use value exceeds the transaction value, or the transaction is not sustainable.) […]

Rethinking the CMS

I first started this post in response to the IT Skeptic’s CMDB is crazy talk post about 2 weeks ago. My own position derives from several observations in the real world: Few organizations are willing to perform a full spectrum CMDB implementation, due to cost constraints. (In my opinion few organizations actually require this.) Observation […]

OBASHI and the CMDB

In September 2010 APMG unveiled its new OBASHI Certification based on the OBASHI methodology developed in 2001 in the gas & oil industry. I won’t go into detail here, but there is at least one book available at the APMG-Business Books but apparently not on Amazon, and least of all not in Kindle format. There […]