Empowered: More FLAWs than an Uncelebrated HERO

If nothing else, Empowered, Unleash Your Employees, Energize Your Customers, Transform Your Business has given the world several new FLAWs (four letter acronym words). At last reckoning there were three: HERO, IDEA, and POST, but one of these was introduced in an earlier book, Groundswell. Empowered has given the world a lot more than that. […]